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Privacy Policy

Privacy Policy Effective Date: 7 April 2025 Altherio (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the laws and regulations of the Republic of Indonesia, including Undang-Undang Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi (UU PDP), Undang-Undang Informasi dan Transaksi Elektronik (UU ITE), and related regulations. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access our website or use our services.
  1. Legal Basis for Processing

    We process your data based on your explicit consent, performance of a contract, legal obligations, and/or legitimate interest in accordance with UU PDP Article 20.

  2. Purpose of Data Processing
    • To communicate with you and provide requested services.
    • To analyze website usage and improve user experience.
    • To send marketing materials, subject to your prior consent.
    • To comply with legal obligations and prevent fraud or misuse.
  3. Use of Cookies and Tracking Tools

    We use cookies and third-party tools to collect data. This includes:

    • Google Analytics – to analyze visitor behavior and improve performance.
    • Meta Pixel – to measure ad effectiveness and retarget users with relevant content.

    By continuing to use our site, you consent to the use of these cookies unless you disable them via browser settings.

  4. Data Sharing & Disclosure

    We do not sell your personal data. We may share your data with:

    • Service providers or contractors acting on our behalf (e.g., analytics platforms).
    • Government authorities if legally required to comply with court orders or law enforcement.

    All third parties are required to adhere to data protection obligations equivalent to our own.

  5. Data Retention

    Your personal data will be retained for as long as necessary to fulfill the purpose of collection or to comply with legal obligations, as permitted under Article 16 of UU PDP.

  6. Your Rights

    In accordance with UU PDP, you have the right to:

    • Request access to your personal data.
    • Request correction or deletion of your data.
    • Withdraw consent at any time (affecting future processing only).
    • File complaints with the Indonesian Data Protection Authority (when applicable).

    To exercise these rights, please contact us using the contact details below.

  7. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure, in line with industry standards and UU PDP obligations.

  8. Changes to This Policy

    We may update this policy from time to time. Changes will be posted on this page with the revised effective date. We encourage you to review it periodically.

  9. Contact Information

    If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

    • Email: altherio.id@gmail.com
    • Subject: Privacy & Data Inquiry
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